Our trainers provide first class training aimed at improving communication skills between staff and clients. We have experience of delivering courses  inorder to motivate staff to achieve better results, improve staff retention and enhance client satisfaction. We are able to offer "one to one" or group training, with follow up courses to support further development. With many years of expertise within the recruitment environment, we are also able to offer interview skills and outplacement training

• Effective comunication skills.
• Successful negotiations.
• Telephone appointment making.
• Equality and diversity.
• NVQ level 2 in cutomer care skills for front line staff.